Privacy Policy
Privacy Policy
Last updated 25 July 2026. This page applies to Oyster Creek Garage Door Co. and the website at garagedoorsugarlandtx.com.
Who We Are
Oyster Creek Garage Door Co. provides garage door repair and installation services in Sugar Land, Texas. This policy explains what information we collect through our website at garagedoorsugarlandtx.com and through the phone number and email address published on it, and what we do with it.
Information We Collect
When you call us
When you call (281) 766-4397 we collect your phone number, and whatever you tell us during the call, which normally includes your name, your service address in Sugar Land, and a description of the problem with your garage door. We need this information to schedule and carry out the work.
Call recording
The number published on this website is a call tracking number. Calls to it may be recorded and monitored for quality assurance, staff training and record keeping. Texas is a one-party consent state for call recording, and we are disclosing the practice here so that you are informed before you call. If you do not wish to be recorded, please tell us at the start of the call or contact us by email at contact@garagedoorsugarlandtx.com instead.
Our call tracking provider also records the number you called from, the date, time and duration of the call, and in some cases the marketing source that led you to the number. We use this to understand which advertising works and to make sure calls are being answered.
When you email us
If you email contact@garagedoorsugarlandtx.com we receive your email address, your message, and anything else you choose to include. We use it to reply to you and to provide the service you asked about.
When you visit this website
This is a static website. There are no contact forms, no accounts, no logins and no shopping cart, so there is nothing on this site that asks you to type personal information into it.
If website analytics are enabled, we use Google Analytics to understand how many people visit, which pages they read and which links they tap. Google Analytics sets cookies and collects information such as your approximate location derived from your IP address, your device type, your browser and the pages you view. It does not tell us who you are. You can read Google's own description of how it handles this data on the Google Privacy and Terms website, and you can opt out using Google's browser add-on or your browser's own cookie controls.
How We Use Your Information
- To answer your call or email and to schedule, carry out and invoice the work you asked for.
- To contact you about the job, including confirming an arrival time or following up after a repair.
- To keep records of work performed, which is also what allows us to honor our workmanship warranty.
- To understand which pages and which advertising bring us calls, so we can spend our marketing budget sensibly.
We do not sell your personal information. We do not rent, trade or share your contact details with third parties for their own marketing purposes.
Who We Share It With
We share information only with service providers who help us operate, and only to the extent they need it. That includes our call tracking and telephone provider, our email provider, our analytics provider, and any payment processor used to take payment for work. Each of these handles the data on our behalf under their own terms.
We may also disclose information where we are required to by law, by a court order, or by a lawful request from a public authority, or where it is necessary to establish or defend a legal claim.
How Long We Keep It
We keep job records, invoices and warranty documentation for as long as we need them to honor the warranty and to meet our tax and accounting obligations. Call recordings are kept for a limited period as set by our call tracking provider, typically a matter of months, and are then deleted. Analytics data is retained according to the settings in our analytics account.
Your Choices
You can ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it where we are not required to keep it. Texas residents may have additional rights under state law. To make any of these requests, email contact@garagedoorsugarlandtx.com or call (281) 766-4397.
You can block or delete cookies in your browser settings at any time. Doing so will not stop this website from working, because nothing on it depends on cookies.
Children
This website is not directed at children, and we do not knowingly collect personal information from anyone under 13.
Security
This website is served over HTTPS. We take reasonable steps to protect the information we hold, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
If we change this policy we will update the date at the top of this page. Please check back occasionally.
Contact
Questions about this policy can go to contact@garagedoorsugarlandtx.com or (281) 766-4397.
Questions about any of this?
Call us and ask. We would rather explain it than have you wonder.